Walk into a home that's already on.
The golden rule: schedule shutoff at your old place for the day after you leave, and turn-on at the new place for moving day itself. Here's how to handle each utility.
Timing cheat sheet: internet installation → 2–3 weeks ahead. Electricity, gas, water → 1–2 weeks ahead. Everything can usually be started with one online form or phone call per provider.
⚡ Electricity & gas
Usually the same provider handles both, but not always — check a recent bill or ask your landlord, agent, or seller who serves the address.
- Find your provider: search "[new address] electric utility" or ask the property manager. In deregulated states you may choose among competing suppliers.
- What to have ready: the service address, your move-in date, a photo ID, and sometimes a Social Security number for a credit check.
- Ask about: start date, deposit requirements (common for new accounts — often waived with good credit or auto-pay), and average monthly cost for the address.
- At the old place: schedule disconnection for the day after you move out, and take a photo of the final meter reading.
💧 Water & sewer
Water is almost always a municipal utility — one provider, no shopping around.
- Find your provider: your city or county's website, usually under "utilities" or "public works."
- What to have ready: service address, move-in date, ID, and sometimes proof of ownership or lease.
- Ask about: trash and recycling — many cities bundle it with the water bill, which saves you a separate setup call.
- Renters: in many apartments water is included in rent or billed through the landlord — confirm before you open an account you don't need.
🌐 Internet, TV & phone
The one utility that needs the most lead time — technician appointments book up, especially at month-end.
- Check availability first: enter the new address on provider websites to see which services (fiber, cable, DSL, 5G home) actually reach it. Don't assume your old provider serves the new place.
- Book 2–3 weeks out: installation appointments are the bottleneck. Ask whether a self-install kit is available — it's faster and often free.
- What to ask: actual (not "up to") speeds at your address, equipment fees, contract vs. no-contract pricing, and data caps.
- Moving with the same provider? Many offer free or cheap transfer service — call and ask before opening a brand-new account.
🗑️ Trash & recycling
- City service: often bundled with water — check when you set up the water account.
- Private haulers: in some areas you choose your own; neighbors or a local community group can tell you who serves the street.
- Ask about: pickup days, cart sizes, recycling rules, and bulk-item pickup (you'll have moving boxes to recycle — lots of them).
🔑 Renters vs. owners — who sets up what?
- Renters: your lease spells out which utilities are your responsibility. Common split: you handle electric and internet; landlord handles water and trash. Read the lease before calling anyone.
- Owners: everything is yours — electric, gas, water, sewer, trash, internet. Budget for deposits on new accounts.
Don't get double-billed. Overlap your old and new accounts by one day on each side rather than cutting it exact — one extra day of service is far cheaper than arriving to a dark house or paying a reconnection fee.
Your utility call script
Copy this into your notes before you dial:
- "Hi, I'm moving to [address] on [date] and I'd like to start service."
- "What's the deposit, and can it be waived with auto-pay?"
- "What's the typical monthly bill for this address?"
- "Can you confirm the start date in writing — email or text?"
Utilities handled? Pack the first-night box.
The toolkit for night one and week one in the new place.